Shipping policy

SHIPPING AND ORDERING INFORMATION 

 

GENERAL SHIPPING INFORMATION

We currently send all orders from Bali, Indonesia.
We are unable to ship to a PO box address 

Once we receive your order, you will receive a confirmation email.

 

We will process all online shopping within 2 business days of placing your order. Once your order is complete and has been shipped, you will receive the tracking information via email. 

 

Please contact us if you do not receive your confirmation of order and / or tracking information email at: info@asmarabutik.com

 

During the weekends, public holidays and religious holidays, we cannot guarantee the same time period of processing orders. 

 

All orders placed on the weekend or a public holiday will be processed on the following business day.

 

Time frame for shipping will depend on the country and method of shipping chosen. 

 

SHIPPING COMPLAINTS

All time-frames given for shipping are a guideline, we are not responsible for this and cannot guarantee that the package will arrive in the the time. 

 

If you have any issues with shipping, please report to the designated shipping company with your complaints if you come across any of these issues. 

 

CUSTOMS & DUTIES

 

We are not responsible for any import duties, customs and local sales taxes you may incur by your country of origin.

 

We advise you to familiarize yourself with your packages destination import duties, customs and local sales tax as a payment penalty may occur from customs to release your goods.

 

SHIPPING FEE

Free shipping within Indonesia 

ASIA (Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Hong Kong, India, Iran, Islamic Republic Of, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Korea, Democratic People's Republic Of, Oman, Pakistan, Palestinian Territory, Occupied, Philippines, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen)

EMS EXPRESS (1 item)  weight 01.- 0.3kg Price = $27.00

EMS EXPRESS  (2 items) weight 0.31 - 0.6kgs Price = $32.00

EMS EXPRESS (3-4 items) weight 0.61 - 1 kg Price = $37.00

Europe (Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Republic of, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Reunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard And Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Holy See (Vatican City State))

EMS EXPRESS (1 item)  weight 01.- 0.3kg Price = $32.00

EMS EXPRESS  (2 items) weight 0.31 - 0.6kgs Price = $35.00

EMS EXPRESS (3-4 )items weight 0.61 - 1 kg Price = $37.00

EMS EXPRESS OVER $300 free shipping 

 

AUSTRALIA 

EMS EXPRESS (1 item)  weight 01.- 0.3kg Price = $27.00

EMS EXPRESS  (2 items) weight 0.31 - 0.6kgs Price = $32.00

EMS EXPRESS (3-4 items) weight 0.61 - 1 kg Price = $37.00

 EMS EXPRESS OVER $300 free shipping 

NEW ZELAND 

EMS EXPRESS (1 item) weight 01.- 0.3kg Price = $22.00

EMS EXPRESS  (2 items) weight 0.31 - 0.6kgs Price = $38.00

EMS EXPRESS (3-4 items) weight 0.61 - 1 kg Price = $46.00

EMS EXPRESS OVER $300 free shipping 

 

REST OF THE WORLD 

EMS EXPRESS (1 item)  weight 01.- 0.3kg Price = $32.00

EMS EXPRESS  (2 items) weight 0.31 - 0.6kgs Price = $40.00

EMS EXPRESS (3-4 )items weight 0.61 - 1 kg Price = $44.00

EMS EXPRESS OVER $300 free shipping